An ERP that decides, not just records. It watches stock, sales, suppliers and orders across every store, and brings you the decision with one button to approve.
The stockroom · where the next order is decided
Why retail systems report and don’t decide
Most retail systems are built to record: sales, stock, orders, returns. The deciding is left to people, who spot the problem on a dashboard, work out what to do, then do it across three other screens.
Retail ERP is Inspirotech’s own AI-native ERP. It watches the business continuously, notices what needs a decision, works out the answer and carries it out. People approve the exceptions.
What Retail ERP solves for
Stock-outs noticed when a customer asks for the item.
Reorders made from memory and a spreadsheet.
One store short while another sits on the same stock.
Cash tied up in stock nobody is watching.
Prices set once and left alone.
Returns and refunds nobody reads until month-end.
What it does
Ten capabilities on one record of products, stock, stores, suppliers and orders.
01 · Inventory
It tells you when you’ll run out, not what you have.
A stock report says there are twelve sofas. It does not say that at this week’s pace they run out in nine days, and that the next delivery is fourteen days away.
Retail ERP watches every SKU in every store, every hour. It weighs recent and historic sales, the season, promotions coming up, the store, supplier lead time, safety stock and margin, and works out when each item will run out and how many to order.
When it is time to buy, it drafts the purchase order itself. You approve the quantity; it does the rest.
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Inventory
4 stores + warehouse · checked every hour
Filters
Needs action5All SKUs1,284
SKU
On hand
Cover
Lead
Status
Oslo 3-seat sofaSKU-821 · all stores
12
9 d
14 d
Order today
Lumbar cushionSKU-118 · all stores
64
18 d
10 d
Order Thu
Recliner coverSKU-8821 · CBD
2
1 d
—
Transfer
Harlow armchairSKU-450 · all stores
46
84 d
21 d
Overstock
Nordic side tableSKU-993 · all stores
41
210 d
30 d
Slow
Operations agentS. Lin
Hourly check · 08:00
Oslo 3-seat sofa will run out in 9 days at the current rate. Supplier lead time is 14 days, so waiting means five days with nothing to sell.
✓Sales velocity · last 4 weeks1.3 / day
✓Season and promotionsOct sale +15%
✓Safety stock8 units
✓Draft PO-3302 · 36 units$23,040
Suggest ordering 36 today — that covers 31 days after arrival.
Approve POChange quantity
Ask Retail ERP, or tell it what to do…
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02 · Demand forecasting
A forecast that turns into an order.
Most systems forecast from a three-month average. It is easy to calculate, and wrong at exactly the moments that matter — before Christmas, during a promotion, when a product takes off.
Retail ERP forecasts by SKU and by store from the signals that actually move demand: the recent trend, the season, the same month last year, promotions booked, sales of related products and traffic on the website. Every forecast lists what is driving it.
The forecast does not end as a report. It becomes a purchase recommendation and an allocation plan — how many to buy, and which store gets how many.
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Forecast/Auckland CBD
Accessories — November
Expected demand +28% on October · 3-month average says +4%
All stores
SoldForecastLikely range3-month average
What moves the number
Sales up 4 weeks runningChristmas lead-inChair sales up → accessories followPromotion starts 1 NovWeb traffic +19%Same month last year +24%
Operations agentS. Lin
What do we need for November at the CBD store?
09:10
Worked for 12s
✓Sales, stock, promotions, web trafficRead
✓Forecast by SKU · CBD42 SKUs
✓Turn into purchase + allocationDone
Accessories at CBD should run about 28% above October. The three-month average would have you under-order by roughly a quarter.
I’ve turned it into a purchase recommendation for 9 SKUs and an allocation plan across the four stores.
Review the planWhy 28%?
Ask Retail ERP, or tell it what to do…
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03 · Transfers
Stock you already own, moved to where it sells.
In a multi-store business, one store runs short while another sits on the same product. The reflex is to reorder, and the business ends up owning more of something it already had.
Retail ERP looks at stock across the whole network, not store by store. Before it recommends a purchase, it checks whether another store holds more than it needs for the week, and proposes a transfer instead.
Approve it and the stock transfer is created, both stores are updated, and the staff at each end know what is moving.
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Inventory/SKU-8821
Recliner cover — network
Stock against expected demand, next 7 days
History
Auckland CBD2 on hand · 11 neededShort 9
Albany23 on hand · 5 neededSpare 18
Hamilton9 on hand · 7 neededOK
Manukau4 on hand · 6 neededShort 2
On handExpected demand
Transfer 10 Albany → CBDDraft ST-0419
Operations agentS. Lin
Worked for 7s
CBD needs 11 recliner covers this week and has 2. The obvious move is to buy 20 — but Albany is sitting on 18 spare.
✓Check demand in every store4 stores
✓Find spare stockAlbany · 18
✓Draft stock transfer ST-041910 units
Transfer 10 from Albany to CBD instead. Both stores stay covered for the week, and there’s no purchase at all — $1,180 not spent.
Approve transferBuy instead
Ask Retail ERP, or tell it what to do…
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04 · Dead stock
It finds the cash sitting on the shelf.
Slow stock is easy to miss: nothing goes wrong, it just sits there. Across a few dozen SKUs it adds up to tens of thousands of dollars that could be doing something else.
Every day Retail ERP picks out dead, slow-moving, overstocked, low-margin and end-of-season stock, and shows how much cash each line is tying up.
It does not stop at the list. For each line it proposes ways out — a discount, a bundle, a transfer to a store where it sells, an online-only promotion — with how long each would take to clear.
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Slow & dead stock
Checked daily · all stores
Export
38SKUs with no sale in 90+ days
$47,600Cash tied up
11Season ends this month
SKU
Units
No sale
Tied up
Nordic side tableSKU-993 · sells at Albany, not CBD
41
124 d
$6,970
Glass floor lampSKU-415 · low margin
23
132 d
$3,450
Linen throw · summerSKU-640 · season ending
88
97 d
$2,640
35 more SKUs
—
—
$34,540
Operations agentS. Lin
What do we do with the Nordic side tables?
11:02
Worked for 6s
41 units, $6,970 tied up, nothing sold at CBD in 124 days. Four ways out:
✓A · Discount 15%~40 days
✓B · Bundle with Oslo sofa~21 days
✓C · Transfer 20 to Albany~30 days
✓D · Online-only promotion~35 days
I’d do B and C together — keeps the margin, clears in about three weeks.
Do B + CPick another
Ask Retail ERP, or tell it what to do…
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05 · Pricing
Price changes, with the reasoning attached.
Prices are usually set when a product comes in and then left alone, while cost, stock, sales and competitors move around them.
Retail ERP watches margin, stock level, sales speed and competitor prices together. When a change is worth making, it suggests the price and shows what it expects to happen to units sold and to gross profit, based on how that product has responded to price changes before.
Approve it once and the new price is live on the POS, the website, Shopify and marketplaces at the same time.
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Pricing/SKU-450
Harlow armchair
Price review · triggered by slowing sales
Price history
Cost$420
Retail$799
Margin47%
Stock46 · high
Sales velocity↓ 32%
Competitor$749
$749$799Expected units +25% · gross profit +8%From this product’s own price history and elasticity
✓ POS✓ Website✓ Shopify✓ Marketplace
Operations agentS. Lin
Worked for 5s
Harlow armchair is slowing — down 32% in four weeks, with 46 in stock, and the same chair is $749 elsewhere.
At $749 I expect about 25% more units and 8% more gross profit overall, based on how this chair responded to past price changes.
Approve.
11:40
✓Update price · POSDone
✓Update website + ShopifyDone
✓Update marketplace listingDone
Live everywhere at $749. I’ll report back on sales in two weeks.
Ask Retail ERP, or tell it what to do…
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06 · Purchasing
From stock level to confirmed delivery date, without the spreadsheet.
Buying usually means reading stock levels, building a spreadsheet, emailing suppliers, chasing replies and re-keying purchase orders.
Retail ERP groups what needs buying by supplier, creates the purchase orders, emails them, confirms availability and delivery dates, and updates the system as replies come in.
When a supplier is late, it re-plans around the delay — a transfer to bridge the gap, re-dated customer deliveries, a promotion moved — and tells you what it changed.
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Purchasing
18 SKUs need replenishment · $22,130 across 2 suppliers
New PO
Harbour Imports · PO-3302$14,820
11 SKUs · emailed 08:14ETA 14 Oct · confirmed
Kinloch Furniture Co. · PO-3303$7,310
7 SKUs · emailed 08:15Delayed 5 days
Re-planned for the delay
✓Oslo sofa: move 4 from Hamilton to CBD to bridge the gapST-0421
Harbour confirmed 14 Oct. Kinloch is 5 days late — I’ve bridged it with a Hamilton transfer and re-dated two deliveries, so no customer is let down.
See the new planEmail Kinloch
Ask Retail ERP, or tell it what to do…
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07 · Store brief
The store opens with a brief, not six dashboards.
A store manager’s morning usually starts in six places: sales, stock, orders, returns, the roster, customer messages.
Retail ERP reads all of them overnight and writes one brief per store: how yesterday went against a normal day, what may run out, which orders are late, which refund looks wrong, where the roster is thin.
Each item comes with the action to take, and most can be approved from the brief itself.
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Morning brief — Albany
Monday · 07:30 · for store manager S. Lin
All stores
Revenue yesterday$28,430↑ 12% on a normal Sunday
Stock3 itemsmay run out this week
Orders2 delayedcustomer deliveries
Refunds1 unusualrefund needs a look
StaffSaturday 12–4busier than rostered — one person short
Operations agentS. Lin
Prepared overnight · 06:00
Morning. Albany had a good Sunday. Three things to do today:
◷Transfer 8 × SKU-332 from CBDWaiting
◷Call customer #8123 · delivery delayedWaiting
◷Add one person Sat 12–4Waiting
The refund on receipt #55-2041 is the third from the same card this month — worth a look before you approve it.
Approve all 3One by one
Ask Retail ERP, or tell it what to do…
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08 · POS assistant
Every person on the floor knows the range.
When a customer asks how two products differ, the answer depends on who is on shift.
At the till, staff ask Retail ERP in plain words. It answers from the product data: the differences that matter, the price, stock in every store and the warehouse, and any promotion running.
New staff answer like people who have been there for years, and the customer does not wait while someone checks the back room or rings another store.
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POS/Albany · till 2
Compare
Customer at the counter · asked by staff
Add to sale
Aria
$2,399
Stronger foot massage
3D roller
$600 less
Luxe
$2,999
Better shoulder coverage
Heating
5-year warranty
Luxe in stock
Albany2Manukau6CBD0Warehouse11
This week: $300 off Luxe — $2,699 at the till.
Operations agentS. Lin
What’s the difference between the Aria and the Luxe?
14:22
Worked for 2s
Aria — stronger foot massage, 3D roller, $600 cheaper.
If the customer’s back and shoulders are the problem, Luxe. It’s $300 off this week, and Albany has 2 on the floor.
Add Luxe to saleHold one
Ask about a product…
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09 · Returns
Returns read as patterns, not transactions.
A return is usually processed and forgotten. The patterns — the customer who returns most of what they buy, the till with too many refunds, the product that suddenly comes back broken — only show up if someone goes looking.
Retail ERP checks returns and refunds every day, by customer, by staff member and by product, and flags what is out of line.
It follows each pattern to its cause — a courier, a packaging change, a supplier batch — so a return turns into a fix, not just a refund.
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Returns — patterns
Last 60 days · 3 need a look
All returns
!Customer #42114 purchases, 11 returned in 60 daysReview
!Albany · staff #28Refund rate 4.2× the store averageReview
Three return patterns this morning. The biggest cost is SKU-552: returns jumped from 3% to 17%, and two-thirds say “damaged in delivery”.
✓Trace damaged returns to courierNorthLink · 81%
✓Check packaging changeSupplier · 2 Sep
✓Draft note to supplier + courierReady
It started when the supplier changed packaging on 2 September. I’ve drafted notes to both. Refunds for customer #421 are held for your review.
Send both notesOpen #421
Ask Retail ERP, or tell it what to do…
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10 · Fulfilment
Each online order ships from the right place.
Most systems ship online orders from one fixed place, usually the warehouse, whatever it costs and however long it takes.
Retail ERP decides per order, weighing distance, courier cost, stock in each store, next week’s demand at that store and the delivery date promised to the customer.
The answer is often a store round the corner that can spare one, delivered the same day, rather than a courier from across town.
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Orders/W-7781 · online
Where should it ship from?
Aria massage chair · customer in Takapuna · promised by Thursday
Confirm
Albany store5 in stock · own van · 12 km$12Today
Warehouse30 in stock · courier$382 days
Auckland CBD2 in stock · needed for walk-ins$18Tomorrow
Operations agentS. Lin
Worked for 3s
✓Distance + courier cost3 options
✓Stock + next week’s demandChecked
✓Delivery promiseThu
Ship from Albany: their van is in Takapuna this afternoon, it costs $26 less than the courier, and Albany keeps 4 — more than it needs for the week.
The warehouse would be the default rule, but it’s slower and dearer. CBD’s 2 are better kept for walk-ins.
