Ten years of receipts became customers you can call.
Ten years of Lightspeed sales, thousands of chairs delivered, and no way to know who was due for a service, a trade-in or a referral ask. Deliveries planned on a whiteboard.
Sales history rebuilt into a customer–chair–order record in Notion, every receipt matched to a person and a product. Connected to Xero, email and WhatsApp/WeChat.
A five-tier win-back: the AI finds who is due, drafts the message, the sales lead approves, it goes out. A dispatch agent plans the day’s Auckland run. After-sales forms land on the customer record.
Four steps, two minutes. Within two working days: can AI take them on, what it needs, roughly what it costs.